Stop Overpaying for FAQ Search

They charge for full support suites. You just need FAQ search. Why pay 10x more for features you'll never use?

๐Ÿ’ฐ Save up to 95% vs competitors

The Real Cost Comparison

Compare FAQ/Knowledge Base features across platforms. Spoiler: we're 5-10x cheaper.

Full Support Suite
$19-99 /agent/mo
Knowledge base requires higher tiers
  • โœ“ Knowledge base
  • โœ“ Ticketing system
  • โœ“ Live chat
  • ~ Complex setup
  • โœ— Per-agent pricing adds up
  • โœ— Bloated for simple needs
Customer Platform
$29-99 /seat/mo
+ $0.99 per AI resolution
  • โœ“ Help center
  • โœ“ AI chatbot (extra cost)
  • โœ“ Messenger
  • ~ Expensive per-seat model
  • โœ— AI costs add up fast
  • โœ— Overkill for FAQ search
Help Desk Software
$15-79 /agent/mo
Knowledge base on paid plans
  • โœ“ Knowledge base
  • โœ“ Ticketing
  • โœ“ Freddy AI (extra)
  • ~ Still per-agent pricing
  • โœ— Full suite overhead
  • โœ— Learning curve
Customer Support
$20-65 /user/mo
Docs sites included
  • โœ“ Docs (knowledge base)
  • โœ“ Shared inbox
  • โœ“ Beacon widget
  • ~ Per-user pricing
  • โœ— AI answers: $0.75/resolution
  • โœ— More than you need
Business Messaging
$25-95 /workspace/mo
Knowledge base on Pro+
  • โœ“ Knowledge base
  • โœ“ Live chat
  • โœ“ Chatbot builder
  • ~ AI costs extra
  • โœ— Essentials tier expensive
  • โœ— Bundled features

Feature-by-Feature Comparison

See exactly what you get with each platform

Feature FAQ Matcher Zendesk Intercom Freshdesk Help Scout
Starting Price $19/mo $29/mo $15/mo $20/mo
Pricing Model Per agent Per seat Per agent Per user
FAQ/Knowledge Base โœ“ โœ“ โœ“ โœ“
Semantic Search AI add-on $0.99/query $49/100 $0.75/res
Embeddable Widget โœ“ โœ“ โœ“ โœ“
Unlimited Searches โœ“ โœ— โœ— โœ—
Setup Time Hours/Days Hours Hours 30+ min
Ticketing System โœ“ โœ“ โœ“ โœ“
Live Chat โœ“ โœ“ โœ“ โœ“
Custom Branding โœ“ โœ“ โœ“ โœ“
Analytics โœ“ โœ“ โœ“ โœ“
Cost for 5 team members $95-495/mo $145-495/mo $75-395/mo $100-325/mo
Annual Cost (5 users) $1,140-5,940 $1,740-5,940 $900-4,740 $1,200-3,900

The Bottom Line

๐ŸŽฏ

You just need FAQ search

Not a full support suite with ticketing, live chat, and 50 features you'll never use.

๐Ÿ’ธ

Save $1,000+/year

For a 5-person team, that's real money back in your pocket every year.

โšก

Setup in 5 minutes

No training, no configuration hell. Just paste the code and go.

Ready to stop overpaying?

Join smart teams who chose simplicity over bloat. Start free, no credit card required.